Effective Date: July 8, 2025
At East Coast Cerakote LLC, we take pride in the quality of our work and products. If you’re not satisfied with your purchase, please review our return guidelines below:
Eligibility for Returns
To qualify for a return:
- The item must be unused, uninstalled, and in the same condition as when it was received
- It must be returned in its original packaging
- A receipt or proof of purchase is required
All eligible returns are subject to a 15% restocking fee.
Non-Refundable Items
- Custom orders (including any items with custom Cerakote finishes or modifications) are not eligible for return or refund.
- Used, damaged, or altered items will not be accepted.
Cancellations
Orders canceled after processing begins may also incur a 15% restocking fee, even if the item has not yet shipped.
How to Initiate a Return
To start a return, contact us at [email protected] with your order number and reason for return. If your return is approved, you will be responsible for return shipping costs.
